Your Patient-Centered Medical Home…

Thank you for choosing Dr. Aggarwal’s Office for your primary healthcare needs. We are committed to providing you with comprehensive, coordinated high quality care. To help us do that, we have adopted a model of healthcare delivery called the patient-centered medical home.

What is a patient-centered medical home?

A patient-centered medical home is a system of care in which a team of health professionals works together with you, the patient, (and where appropriate, your family) to provide you with the best possible health outcomes. Your primary care provider leads the care team which may include nurses, medical assistants, receptionists, specialists and other health care professionals working together with you as the center of the care team. When you, as the patient, take an active role in your care, you can be sure you are getting the care that you need.

How does a patient-centered medical home benefit me?

In a medical home, your care team:

• Is available when you need us. We will tell you when our office hours are and how to get clinical advice 24/7, during and after office hours.
• Strives to know you and your health history so we can suggest treatment options that are optimal for your health.
• Will focus on preventive care to keep you as healthy as possible.
• Makes sure that you understand your condition(s) and how to best take care of yourself. We help you understand your care options and help you make decisions about your care.
• Help you coordinate your health care across the health care system, making appointments and making sure that specialists have the information they need about you to care for you.
• Uses technology to share records to help eliminate duplicate testing and make sure that all your health records are maintained in one place.

What we will do for you

1. Learn about you by

• Getting to know you and all aspects of your life which affect your health and wellbeing.
• Finding out about care you’ve received elsewhere so we can update our records with your help when you come in.
• Listening to your concerns and treating you as a full partner in your care.

2. Communicate with you by

• Clearly explaining your health situation and making sure you’re aware of all the options for your care.
• Giving you time to ask questions and answering them in a way you understand.
• Helping you make the best decisions for your care.
• Asking you for feedback about your patient experience and how we can better serve your health care needs.
• Clearly identifying the roles of the various members of your health care team.

3. Provide Evidence -based Care and Self-management Support by

• Providing treatment and recommending preventative services using evidence – based guidelines.
• Helping you set care goals and meet these goals every step of the way.
• Giving you information about community support groups, services, and self -support resources to keep you healthy.
• Working with you to obtain the best whole person health , which includes mental and behavioral health.

Our Services

List of our services can be found here

How Will I Contact My Medical Home Team?

Our contact information can be found here

After Hour Access to Care: We would like to remind you that we are available 24 hours a day and 365 days a year. Please contact us at (571) 223-3833.

For serious Emergencies: Call 911 or go to the nearest Emergency Department.

For Non -urgent Matters: Use the Patient Portal to send messages electronically for medication refills, appointment requests, test results, referrals, and non -urgent clinical questions. You can access the patient portal here